Payments is a payment gateway with everything a shop needs built around it: a point of sale, an online store, the catalogue, the stock, the orders and the reports. The two counters are not two systems — a sale at the till and a sale on the web take from the same stock and land in the same list — and the money from both gets counted once, by method, on the same screen.
A sale at the till and a sale on the website do exactly the same thing: they take one unit off the same number and add one line to the same list. That is the whole difference between a shop that has a website and a shop whose website is the shop.
The online store keeps its own stock and the point of sale keeps its own. They agree on the day somebody synchronises them and drift apart from then on, and the way you find out is a customer who paid online for the last one an hour after it was sold at the counter.
There is one number. Both doors take from it, and neither can sell what the other has already sold. Nothing has to be synchronised, because there was never a second copy to synchronise with.
The same order, whichever door it came through. What changes is the tag it carries, so the report can split the day by channel without anybody having to keep two sets of books.
The payment method is the last thing an order learns, not the first. Cash, card or something else, it is the same order until the moment it is settled — which is why the day can be split by method without anybody tagging anything.
A gateway underneath, and on top of it everything a shop needs so the gateway has something to charge for.
The till. It sells from the same catalogue as the website and takes from the same stock, so whoever is serving does not have to know what the site is doing.
The storefront, built from the catalogue that already exists. There is no export and no second product list to keep up to date: what is on sale is what is in the catalogue.
The catalogue and the stock behind it. Services are in there too, which matters more than it sounds: a shop that also installs what it sells used to be two systems.
One list, whichever door it came in through, with the state it is in and whether it has been paid. An order in progress and a finished sale are the same order at two moments, not two records.
The day split by where it was sold and by how it was paid — cash, card, everything else — without anybody having tagged anything, because the order already knew both.
The one where the site took an order for the last one and the counter had already sold it. Tell us what you sell and through which doors, and we will show you the same shop with one stock behind both of them.
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